Terms & Conditions
General
- All prices include GST.
- If you do not accept our terms and conditions at any point you should not continue to use our website.
- We reserve the right to modify our terms and conditions and your continued use of our website after we make any changes results in your acceptance of our changes.
Your Details
- Before submitting your order, please ensure that your full name, address, contact details and delivery requirements are correct, as we cannot be responsible for errors which may result in the late delivery of your order.
- Your details will not be passed on to other companies, but your contact details will be used by a third-party courier to update you on your delivery.
Our Food
- We do not make prescription diets.
- In instances where your dog has a medical condition diagnosed by a vet, the owner should check with the vet before feeding our recipes. We cannot be held responsible for an allergic reaction when the allergen is an ingredient that is listed.
- It is your responsibility to ensure you do not order a recipe that contains an ingredient your dog is allergic to.
- Our algorithm estimates your dog’s grams and calories of Odie's Pantry food needed per day. Please note that this is an estimation and will vary with each dog. Ensure to check calorie content of recipes selected as this may mean they need more or less grams than initially suggested. We always recommend weighing your dog weekly to ensure it does not fluctuate and is within the recommend weight limit for their age and breed. If unsure, please speak to a vet.
- We reserve the right to change prices without notice.
- We cannot be held responsible for any adverse reactions your dog may have or adverse consequences resulting from our food. We always advise you should speak to a vet before feeding Odie's Pantry if your dog has sensitivities.